Jen and Joe's

Cookies

How Does This Work?

What does the listed price include?
The listed price includes the product, packaging, shipping, and handling—everything needed to get your cookie dough delivered to your door frozen.

How long will it take? We ship FedEx Ground. Shipments go out Mondays and Tuesdays only. Orders placed Tuesday through 5 pm PST Sunday will go out Monday and will arrive by Friday. Orders placed between 5 pm PST Sunday and 5 pm PST Monday will be shipped on Tuesday and will arrive by Saturday.

How can you ship frozen stuff FedEx Ground? Won't it melt? No. We ship in a styrofoam container loaded with dry ice. It will arrive frozen. It can even sit on your doorstep until you get home from work. But don't leave it out overnight (or longer). 

I can't wait that long. Can I upgrade to Two-Day or Overnight shipping? Yup. Email us at service@jenandjoes.com or call us at (310) 709-2230.

Do you ship outside the 48 contiguous states? Not yet. Sorry.
 
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